Privacy Policy
Introduction
This Privacy Policy describes how Ditra Inc. (operating as "Ditra AI" and "Ditra") collects, uses, and shares information about you through our digital platforms. By using our services, you agree to the collection and use of information in accordance with this policy.
Information Collection
We collect information you provide directly to us when you use our services, including contact details, transaction data, and other interactions with our website. Additionally, we automatically collect certain information about your device and usage of our services, such as IP addresses, browser type, and other usage data.
Use of Information
The information we collect is used to provide, maintain, and improve our services, to process transactions, to respond to inquiries and demo requests, and to communicate with you about our services, including scheduling, updates, and new features.
Sharing of Information
We may share your information with third-party service providers who perform services on our behalf, including hosting, data analysis, payment processing, information technology and related infrastructure, customer service, and email delivery. We also share information if required by law, if involved in a merger, sale, or asset transfer, or in connection with the protection of our rights. We do not sell personal information. Mobile phone numbers and SMS consent are handled as described in the SMS section below.
SMS/Text Messaging Opt-In Data
If you provide your mobile number and expressly opt in on the Book a Demo form at ditra.ai/book-a-demo, Ditra may send text messages about your demo request, including scheduling, reminders, rescheduling and answers to questions about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We never sell your mobile number, SMS opt-in data or consent records, and never pass them to our analytics providers or data partners. Text messaging originator opt-in data and consent will not be shared with any third parties. They are used only to deliver the messages you asked for.
Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our website. We work with third-party analytics providers to collect usage data such as pages viewed, clicks, device and browser information, and recordings of activity on our site. Text you enter into forms is masked in these recordings. When you submit a form, these providers also process your name, email address and company on our behalf, so we can follow up with you about our services. Your phone number and SMS consent are never given to them. You can opt out through your browser settings or by contacting us at contact@ditra.ai.
Data Partners
When you visit our website, cookies and similar technologies may be used by our online data partners to associate your activity on our website with other personal information they or others hold, such as your email address. We may use this to contact you about our services. We never share mobile phone numbers or SMS consent with data partners. You can opt out of this at https://app.retention.com/optout, and we do not use these technologies for visitors whose browser sends a Global Privacy Control or Do Not Track signal.
Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
International Transfer
Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction.
Your Rights
You may have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete the data we have about you.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@ditra.ai.